Reference

How ezz88 Handles Your Personal Data

This Privacy Policy covers what data we collect when you open an account, make deposits via DANA, OVO, or GoPay, and use our platform — and how we keep that data under control.

Account data onlyDANA, OVO, GoPay contextNo third-party saleRight to accessRight to delete
ezz88 How ezz88 Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy

If you want to access, correct, or remove your personal data, reach our support team through the channels below. We aim to respond to all data-related requests as quickly as we can — have your registered account email or wallet number ready so we can locate your record without delay.

Live Chat Open the chat icon in your account dashboard. Give us your registered email and we will pull up your data file directly.
Email Support Send your data request to our support address listed in your account settings. Include your registered phone number for faster matching.
Account Help Page Head to the Privacy section inside your account settings to review held data, update your details, or submit a formal deletion request.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use a combination of encryption, session controls, and wallet-verification steps to keep your account data secure. Every time you log in, the session is tied to your registered device or a fresh OTP, so unauthorised access is harder to pull off. Here is what we do across four key areas.

Encryption in Transit

All data moving between your device and our servers is encrypted. This applies to login sessions, wallet top-up confirmations, and account profile updates.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can clear cookies via your browser settings at any time.

Data Retention

Account data is kept for as long as your account is active and as required by applicable local law. When you request deletion, we remove identifiable records within the timeframe permitted by regulation.

Who to Contact for Changes

To update your registered DANA, OVO, or GoPay number, email address, or to request a full data export, contact support via live chat or the account settings privacy page.

Your Privacy Questions Answered

Real questions about how we handle your data, your rights, and what happens when you update or close your account.

We collect your name, email, phone number, and the wallet details linked to DANA, OVO, or GoPay. Device and session data is also logged for security verification.

We do not sell your data. We share it only with service partners — such as payment processors — who are bound by data agreements limiting how they use your information.

Submit a request through the Privacy section in your account settings or contact support via live chat. Have your registered email or wallet number ready to speed up verification.

Yes. Submit a deletion request via account settings or email support. We will remove identifiable records within the timeframe allowed under applicable local law and eligible regions.

We store only transaction reference data — never your wallet PIN. All payment data is encrypted in transit and access is restricted to verified account-verification processes.

After account closure, we retain only the records required by local law. All other identifiable data is removed within the retention window set out in this policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.